Nest thermostat not working: In the era where technology has become a new name for convenience, people have started to take one step further to convert their homes into smart homes. Nest thermostat is another fine example of technology that has transferred the power to control the room temperature into the hands of the homeowners. No doubt, in recent years, it gained quite a popularity among the new house owners who want to update with time.
However, not every piece of technology, and whether one likes it or not they often find themselves surrounded by troubles with the technology they never experienced before. In such a time they find themselves searching “why my nest thermostat is not cooling,” or “nest thermostat not working”. During such a time, they need a helping guide to resolve the issue in hand- nest thermostat users being no different case also need some help to troubleshoot the cooling problem with this piece of technology. Here is what you need to troubleshoot nest thermostat problems to continue to enjoy the comfortable room temperature:
Temperature issues you can face with Nest thermostat
As a part of the latest home technology, the Nest thermostat works in a different way and due to this, new users can often face one or two issues. For example, you may notice that the nest thermostat never turns off and it makes noises that many find strange. It can happen due to a lack of power and can be easily resolved by connecting a C wire to supply sufficient power to the Nest thermostat.
Apart from this one of the most common issues users face with this piece of technology is “It is not cooling down or heating the room”. If you are also looking for a solution to a similar issue, then you are at the right post.
How do I know if my nest thermostat not working?
Are you feeling too hot even after setting the right temperature on the Nest thermostat? Maybe there is an issue with the heating or cooling pump. Here is how you can check your system when it starts acting strangely:
- It is making noises
- The cooling is always on
- The system fan is not turning on or off
- Cooling starts and automatically turns off after a few minutes
- System cools when it is set to heats and vice versa
- Your thermostat changes to or from eco-friendly mode automatically
Apart from the above signs, note down if you are also witnessing the error codes on the nest thermostat app.
How to troubleshoot the nest thermostat not cooling?
Out of all, one of the most frequent and common issues smart homeowners face with their nest thermostat is it heats when it is in cooling mode. Here is the 4-step solution to troubleshoot this issue:
First: Check you have the heat pump system at home
There are mainly two types of heating systems that are controlled by the nest thermostat- conventional systems that are placed inside the home and second is heat pumps that are placed outside the home. If you have the heat pump then, check the following to find the cause of the problem:
- Check all the energy labels on the pump
- Find the model number to search and find more information on the web
- Turn off the heating system and remove the nest thermostat to see if there is any white wire in the O/B terminal
- Set the system for heating and go outside to see if the pump is running
Once done, you can move ahead to the second step which is running a diagnosis test on your nest thermostat to find why the nest is not cooling to set temperature.
Second: It is time to run a test
You can execute the test on both cooling and heating system by following the below steps:
Step 1: Set your nest thermostat to heat
Step 2: keep raising the temperature until the display turns orange
Step 3: Wait until you feel hot air coming from your vents
Step 4: Repeat the same with cooling mode
If the system is still not working well, then move ahead with the third step that is given below.
Third: Change the wire setting
If your system is still blowing hot air on the cooling mode and cold air on the heating mode, then it is time to change the O/B wire setting of your nest thermostat. The instructions to change the setting depending on the type of thermostat you have. Currently, there are three different types of nest thermostat is available in the market:
- You can start with resetting your nest thermostat. Go to Setting then, tap on factory reset
- Proceed with the Setup through the home page. Go to the home screen and tap on “+” and then set up a nest thermostat.
- Re-enter all the wire settings and cross-check to see if you are not forgetting any loose wire.
Nest Thermostat E
- Go to the setting and select equipment
- Proceed with continue and select heat pump
- Nest thermostat defaults O setting for heating
- if you notice O select B
- If you notice B select O
Nest Learning Thermostat
- Follow the same steps you have used for Nest Thermostat E
In the end, test the setting to see if the Nest thermostat Is working fine.
Fourth: Double-check the wire to ensure
Right before you proceed with this step, make sure all the power connections to the system are out. Once double-checked follow the given steps:
- Remove the wire from O/B connectors
- Check to see if the wire doesn’t have corrosion
- Keep the ½ and ½ inch of exposed copper if not clip and re-strip the wire
- Connect wire back to the O/B connector
- Put your Nest thermostat in the place
- Power on and test the system
Hopefully, the above 4-step troubleshoot plan can resolve the nest thermostat not cooling to a temperature issue. Moreover, if the problem is still remaining then, feel free to consult with the local pro for professional help. Stay tuned to read relevant posts in the future.
Nest Thermostat Frequently Asked Questions
Why is my nest thermostat not cooling or the cooling is delayed?
There can be a short span of delay in starting the nest thermostat due to the built-in delay in the system. However, if the system is not cooling at all, then you can choose the right to troubleshoot the plan as per the nature of your system and proceed with it.
What are the other common problems with nest thermostats?
Apart from not heating or cooling issues, other common problems people face with nest thermostat includes:
- Nest thermostat won’t turn on
- Nest thermostat keeps going offline
- Nest thermostat is battery draining too fast
- Nest thermostat buttons not clicking
- Nest app is showing errors
- Nest thermostat keeps going to eco mode
Why is my nest not cooling to set temperature?
Nest thermostat comes with the auto-schedule feature and chooses to change the temperature after learning about your daily activity. It simply chooses the temperature set by you once and after that start making the changes to that. You can turn that feature off to prevent the nest thermostat from changing the temperature.
How to reset the nest thermostat when not working?
You can manually reset your nest thermostat by following the given steps:
- Go to setting> Factory reset
- Confirm your decision to remove all your personal setting
Once done, you can set it up according to your preference.
What if my nest thermostat is not working?
If your nest thermostat is not working or turning on or unresponsive then do the following:
- Check the circuit to ensure the power is turned on
- Check if all the wiring are properly connected to the nest
- Make sure your system is compatible
If it is still not working, then connect with the local representative.
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