US/DS Light blinking on Arris Modem: Nothing frustrates more than a terrible internet connection that keeps going off repeatedly. When something like this happens, we often rush to our Wi-Fi connection to turn it off and on again. Well, you should know that doing so is not going to help.
If you notice that the lights are blinking on the front panel of your Arris Wi-Fi Modem, then it is an alarming condition. Sometimes they blink for a few moments and on occasions, it keeps blinking and the internet connection goes off. If you are facing the same problem, then you don’t have to worry anymore. There are several methods that you can use to troubleshoot this problem.
Here is an informative guide that you need to fix this US/DS light blinking problem on Arris Modem. Before we walk you through the process, let’s get started by understanding how this works?
Why do US/DS lights on Arris Modem Keep Blinking?
When the modem starts to initiate an internet connection, it is normal for lights to blink and the connection becomes stable at one point. If the lights are continuously blinking then it means that the router is unable to catch the internet connection. Sometimes, even the internet stops working. There can be many reasons for the lapse in connection. Below listed are some of the reasons that require you to Troubleshoot Arris Modem:
- Loose Wire Connection
- Defective Modem
- Service Disruption
- Firmware Upgrade
- Splitter Problem
How to Fix US/DS Light Blinking on Arris Modem?
Arris Modem Firmware Update
It is common that the Arris modem often undergoes a scheduled firmware update. This often causes the blinking of the light. During this time, your internet will not work. Usually, it lasts for 10 minutes.
Check for the Power Supply
If it isn’t about updating then check for the power supply on your Arris modem. The power label on the modem should light up perfectly. This is the indication that the modem is getting a complete power supply. Other than that, you should also ensure that the ON/OFF button on the modem is not faulty. If your modem is not catching power even after trying a few times then you need to request your supplier for replacement of the modem.
Check the Cable Connections
After verifying cable connections to your Arris modem, you must check the cable connections. All the connections from the Arris modem to the wall coax outlet to the device should be secure. Make sure these connections are tight and perfectly plugged.
Look Out for Service Disruptions
Another reason why light blinks on the arris modem is service disruptions. Make sure that the light status on the “online” label on your modem is working. This means that the Arris modem is working and there are no service disruptions. However, if the light is off then the Arris modem is inactive and there is no internet connection.
Press the Rest Button on Your Modem
There are also possibilities that configuration on the modem. This can unintentionally make the Internet connection weak. For this, you can try resetting your modem which is known as factory data reset. It will clear other configurations and settings will go back to default. Hold this reset button on your Arris Modem for a minimum of 10 seconds. Then, release the button and your modem will start working usually.
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