The users may encounter intelppm.sys BSOD error. The full form of BSOD is Blue Screen of Death. The cause of the issue can be related to hardware, corrupt drivers, software-related, or outdated firmware. Hence, it is imperative to ensure that the device is protected with anti-virus and scanned regularly.
Below-mentioned is 3 steps to restore the problem:
Restoring the device back to restore point, take a screenshot, or backup the image of the device before the issue struck.
System restoration for Windows 7,8,10, XP, Vista
- Go to “Start”
- In the search box, type “System Restore” and then click on “Enter”
- In the displayed results, look for and click on “System Restore”
- If prompted, enter the admin password.
- There will be steps mentioned in System Restore Wizard, follow the instructions and select a relevant restore point
- Now ensure to restore the device to that backup image.
If there has been a recent installation of Trillian or related software, then uninstall and install again.
- Go to “Start”
- Type “Uninstall” in the search box and then hit “Enter”
- Look for “Add or Remove Programs” in the search results
- Look for the entry that says Trillian 18.104.22.168 and then hit “Uninstall”
- Follow the instructions for uninstallation.
- Once the software is completely uninstalled, restart the device and install Trillian or related software again.
Run Windows update if the above steps fail to work. It may be true for the users who encounter an outdated Windows OS. Follow the below-mentioned steps for the Windows Update:
- Click “Start”
- Type “update” in the search box and press “Enter”
- In the Windows Update box, select “Check for Updates”
- If the user finds that there are Updates available for download, then click on “Install Updates”
- Once the update is complete, the user should restart the device.
An important point to note here is that the last step is recommended for users of advanced PC only.
0x00000124 BSOD error
This is a scary Blue Screen error that shuts Windows or restarts the device. The restoration of this issue is essential because it marks hardware error.
Driver Fix is the main solution for this error.
- Download DriverFix.
- The user should click on StartScan to detect the driver error.
- Select “Update Drivers”
It will scan for outdated drivers and a list will be displayed for the drivers that require an Update.
Scanning Registry can help to restore the problem. Third-party utilities can be used for scanning the problem. CCleaner is a good choice.
- Download CCleaner and install it on the hard drive.
- Open CCleaner setup wizard with the objective to install it
- Open it and then click “Registry”
- Ensure the check tick all the boxes for an extensive registry scan.
- Select “Scan for Issues”
- Now click on “Fix selected issue” and repair the issues that are detected
- Now the user will find a dialog box to backup the registry. Click “Yes” and select “Save” after making the selection of backup.
- Click “Fix All Selected Issues”
The Blue Screen troubleshooter should be opened. The Blue Screen troubleshooter can be helpful in this regard. Settings App should be opened for this.
- Select “Cortana” and select troubleshoot in the search box
- Click “Troubleshoot” and the window will open in the snapshot box below that includes a list of troubleshoots
- Make the selection of Blue Screen troubleshooter and then Run it.
- The troubleshooter will automatically scan.
Windows update can be checked. Windows 10 does the update automatically until it has been switched off. Manual checking of updates is also possible.
- On Windows 10, select “Cortana”
- In the search box, type “Windows Update”
- Select “Check for Updates”
- If there are updates required, Windows will deliver the list on the screen.
- Click on “Install Now”
Scan system files. System File Checker is a tool that can be used for restoration. This will be found in Command Prompt.
- In “Cortana”, enter Command Prompt.
- Right-click on Command Prompt and select “Run as Administrator” to open Prompt’s Window
- In Prompt Window, enter SFC/scannow and select Return for starting the scan.
Unplugging the newly installed hardware can also resolve the issue.
- Ensure to double-check the installed software and update the hardware. Graphic cards can have specific system requirements. The PC should match the hardware’s system requirement. Unplugging the device can also help if the hardware is not compatible with it. Seek help to turn to compatible hardware.
C1E Enhanced Halt State is a setting that is found in BIOS (Basic Input Output System) that can help to resolve the error.
- Restart Windows and press F2 to open BIOS.
- Click on “Advanced Chipset Features” and “CPU Configurations”.
- Click C1E Enhanced Halt State setting and press “Enter”
- Click “Disable” for setting off.
- Press F10 to save the changes
- The user should now exit BIOS and restart Windows