Fix Error Code 9068: When streaming Amazon Prime Video, you can encounter hundreds of Amazon error codes, and the errors are often not very helpful in deciding the issue. Amazon error messages, for the most part, signify a particular form of issue, such as internet access, hardware or software issues.
Lately, people have been confined to their homes as a result of global shutdowns due to the pandemic situation. The demand for subscription services such as Amazon Prime has risen, and many users are having difficulties reaching and enjoying the service due to higher strain on Amazon servers.
A lot of customers complaints are seen to have surfaced where they reach out with complain messages like, “I’m overjoyed when my streaming device added the Prime Video App to their subscription service, but I can’t register my account; it says it’s successful, but then I get an error 9068. I’ve tried ways to revolve it, but none of them can help me. I’m curious if this is common to other users as well.”
Such a confused state or dilemma kind of situation is very common among a lot of users. You’ve reached the right place if you’re experiencing difficulties streaming your favourite TV show or movie due to an inconvenient bug. On Amazon Prime Video, you can find solutions to almost any problem you may have had. To get to the root of the issue, you’ll need to figure out what kind of error code you’re dealing with, then review and verify anything that could produce that type of error.
Causes of Error Code 9068 on Amazon Prime Video
The causes of Error Code 9068 on Amazon Prime Video is common due to certain factors, it tends to be more regular on Roku devices and among people outside of the United States, implying third-party software compatibility and regional access problems. Other reasons due to which such an error can occur are-
Device registration error: Owing to those who have been impacted, this issue can also arise if the Amazon Prime reports for the device you’re using are wrong. In this case, you must be able to resolve the issue by de-registering and re-registering the device.
Server Issue: When the Amazon Web service is experiencing a prevalent problem affecting the streaming service, you should expect to view this error code. In such a situation, the only solution is to watch out for Amazon Prime developers to fix the issue and take a follow up if possible.
Geo-lock: Such an error code may also appear if you attempt to stream Amazon Prime content from a place where the service has not yet been officially launched. To avoid being geo-blocked, you can use a ‘safe’ VPN service to change your location preference.
Fix Error Code 9068 on Amazon Prime Video with the help of the following methods-
Multiple users who have been affected by this error code have indicated that they were able to resolve the issue by de-registering the computer on which they received the 9068 error and then re-registering it.
This is achieved by linking your Amazon account to a dedicated Amazon connection. Here’s a simple guideline on how to de-register it-
- Log in to the account you linked to Amazon Prime at the Amazon pin link.
- After signing in with your username and password, scroll to the Registered Devices section and tap the Deregister button next to the system that’s causing the issue.
- On the next page, press Deregister to confirm the de-registration
- Log out of your Amazon Prime account, now go to the Amazon Pink login screen and finish the login process again.
Reboot the device
Bugs and corrupted system data are normally minor issues that can be quickly resolved by rebooting the device. You can reboot your streaming system by following these easy steps-
- Pick the settings option from your device’s Home Screen.
- Click “System” from the Settings menu by scrolling down.
- To reboot your computer, scroll down and click “Restart,” then confirm your option by hitting “OK” on the remote.
Checking Internet Connection
Amazon videos can interrupt or not load properly if your internet link is unstable, so make sure your device is connected to a secure system. You need to shut down other devices that share an Internet connection like the smartphone of a family member, doing so will make Prime video run more smoothly without any glitches.
Use a VPN Client
If in any case, you begin seeing the 9068 error while downloading Amazon Prime content from a location where the platform has not yet been officially launched due to a geographical limitation imposed by the streaming service.
In this scenario, one solution is to use a ‘safe’ VPN client to make it appear as if you’re accessing Amazon Prime from a place that doesn’t violate the terms of service. A list has been framed together of user-verified VPN clients that have been confirmed to work well with Amazon Prime members to make things simpler for you, which include- Cloudflare, Super Unlimited Proxy, Surfshark, HMA VPN, Hide.me etc.
If all appears to be in order from your side, you might want to search for issues with a service monitor such as Down Detector. These service monitors are actively evaluating to watch-out if providers like Amazon Prime Video are up and running, and they make it simple to see if this is a prevalent error.